Very nicely done indeed.I think listening to your members is key and ACTING on the info they share/provide is also important. Taking their feedback, knowledge etc and doing something with that information..whether that means promoting it so other members can benefit or making changes to how the community is run, features it includes, etc. Certainly you should communicate how you are acting on the info your members provide.Don't forget that another way to build online community is to leave your own community from time to time and visit others.There is obviously a lot to know about this. I think you made some good points in Features also.
Keep working ,great job!
thanks
